Frequently Asked Questions
Everything you need to know about Semilac products, shipping, and professional nail care.
How long does a Semilac hybrid manicure typically last?
When applied correctly according to our professional instructions, a Semilac hybrid manicure remains chip-free and maintains its high-gloss finish for up to 21 days.
Are Semilac products vegan and cruelty-free?
Yes, we are committed to ethical beauty. The majority of our product range is vegan-friendly, and we do not test any of our products or ingredients on animals.
What are the estimated delivery times for my order?
Standard shipping usually takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery progress.
Can I return a product if I change my mind?
We accept returns within 30 days of purchase, provided the products are unopened, unused, and in their original packaging due to hygiene and safety regulations.
Which UV/LED lamp should I use with Semilac polishes?
For optimal curing results, we recommend using Semilac branded UV/LED lamps. Our formulas are specifically calibrated to cure efficiently under our 24W/48W or 36W/54W professional lamps.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.